Contract logistics, key account, FMCG, Fashion, 3PL

Your new company

Our client is a global leading 3rd Party Logistics, providing 3PL and Contract Logistic Services. They are looking for a Key Account and Commercial Manager to join their team. As a Key Account and Commercial Manager, you will be responsible for managing a portfolio of national customer relationships. You will develop and execute tailored solutions to ensure customer satisfaction and loyalty while enhancing profitability.

Your new role

• Manage a portfolio of national customer relationships.
• Develop and execute tailored solutions for customers to ensure their ongoing satisfaction and loyalty while enhancing profitability.
• Implement strategic measures for the management, growth, and revenue retention of account portfolios, striving for continuous revenue and contribution margin (CM) growth.
• Collaborate with cross-functional teams on projects to develop creative solutions that meet customer needs.
• Execute the Strategic Roadmap for defined accounts.
• Engage with the regional commercial team to drive efficiencies and develop new ideas/initiatives in support of ongoing account development goals and objectives.
• Manage a portfolio of national customer relationships.
• Develop and execute tailored solutions for customers to ensure their ongoing satisfaction and loyalty while enhancing profitability.
• Implement strategic measures for the management, growth, and revenue retention of account portfolios, striving for continuous revenue and contribution margin (CM) growth.
• Collaborate with cross-functional teams on projects to develop creative solutions that meet customer needs.
• Execute the Strategic Roadmap for defined accounts.
• Engage with the regional commercial team to drive efficiencies and develop new ideas/initiatives in support of ongoing account development goals and objectives.
• Obtain a good understanding of ongoing customer needs.
• Ensure that any potential risks related to the customer program are raised expeditiously.
• Consult with customer representatives to identify the outcomes clients require, utilising expertise to gather customer data, clarify immediate customer needs, and develop and agree on a specification of customer requirements.

What you'll need to succeed

• Degree or above in Supply Chain, Logistics, Operations, Engineering, Business Management, or a related discipline.
• Minimum of 8 years of experience in the field of Supply Chain, preferably in a multicultural environment.
• Ideally, with international transportation/logistics experience, international order management is preferred.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Demonstrated ability to manage and grow customer relationships.
• Proactive approach to identifying new business opportunities.
• Strong organisational and project management skills.
  
  

What you'll get in return

Great opportunity for work with a leading company along with a dynamic work environment. You will have the opportunity to work with a team of professionals dedicated to delivering high-quality products and driving continuous improvement.

What you need to do now

If you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV by emailing [via CTgoodjobs Apply Now] or call us now, tel: +852 2230 7484; +852 96890484. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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