The Department
The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.

Job Duties:

1. Provide quality Telephone services to our Members
2. Handle Raceday table reservations on catering and events for Members
3. Provide outbound calls for product selling
4. Responsible to work according to the shift duty assigned

Requirements:

1. Form 6 or above
2. A minimum of 2 years’ working experience in call centre is an advantage
3. Good communication skills in both English, Chinese and Mandarin
4. Positive attitude, pleasant telephone manners, good interpersonal skills, patient and well understanding on customers’ needs
5. Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 20 wpm (Chinese) and 30 wpm (English)

Working Hours:
The Call Center operates 7 days a week with working hours from 08:30 to 18:00. Staff are required to work at least 2 weekdays plus a weekend duty.

Working Locations:
Sha Tin Communications & Technology Centre, Sha Tin Racecourse, Sha Tin OR
The Hong Kong Jockey Club Headquarter, One Sports Road, Happy Valley

Hourly Pay:
$88/hour

We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.

How to Apply
Email: recruit4@hkjc.org.hk
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.