Company Description

Asiabots Limited is a technology company based in Hong Kong that specializes in building human relationships with AI technology. Our mission is to deploy UX custom-designed for each project to enhance interactions with end-users across various services and products. Asiabots offers a range of AI-based solutions to help clients make better decisions and go to market faster.

Role Description

This is a full-time hybrid role for an AI AmbassadorTM at Asiabots Limited. The AI AmbassadorTM will be responsible for promoting the company's AI technology, engaging with clients to understand their needs, and providing personalized services using Natural Language Processing (NLP) and digital systems. This role is primarily located in Hong Kong SAR and Asia. The A.I. Ambassador addresses several key market needs and pain points, including:

• Improved Customer Service Efficiency - Reduces wait times for customers seeking assistance, leading to higher satisfaction levels.
• Cost Reduction - Minimizes the need for extensive customer service staff, allowing businesses to allocate resources more effectively.
• Consistency in Responses - Delivers accurate and uniform information, reducing the likelihood of human error and ensuring a reliable customer experience.
• Handling High Volume Inquiries - Capable of managing multiple inquiries simultaneously, which is especially beneficial during peak times or events.
• Data Collection and Insights - Gathers valuable customer interaction data that can be analyzed to improve services and understand customer preferences.
• Scalability - Easily adapts to growing business needs without significant investments in additional staff or infrastructure.

By addressing these pain points, the A.I. Ambassador enhances customer experiences and streamlines operations for businesses across various sectors.

Requirments

• 24/7 Availability: Provides round-the-clock support, ensuring customers can get help anytime, which is crucial for global businesses.
• Experience in Natural Language Processing (NLP) and chatbot systems
• Knowledge of English, Mandarin, and Cantonese and 20+ languages
• Ability to analyze data and provide business insights
• Excellent communication and interpersonal skills
• Experience in customer service or client engagement

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