How We support the Whole You : 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits
• Family medical plan that covers spouse and children
• Disability and life insurance
• Additional leave includes marriage leave, adoption leave, examination leave and study leave
• Staff referral bonus

Location: Hong Kong On-site

What this job involves

To achieve excellence in Whitespace management programs incorporating industry best practice, innovative techniques and statutory and contractual compliance. Reports to the Service Delivery Manager.

Major Responsibilities

• Raise changes for installs, moves and decommission of various hardware into the Data Centre. Work with the DC facility managers as part of continuous improvement
• Verifying change implementation details for hardware installs, decommissions and moves are correct. All hardware required for change implementation is available and follow asset management process
• To work with network engineering, IPAM GNOC in assigning switch ports, IP addresses and raising the internal change request with Vodafone (if applicable to the site)
• Liaising with the network, platform and other working teams during the change window for required configuration as applicable, Tape Changes on daily, weekly, monthly basis
• Closing changes in ITSM tools after the network team confirm connectivity and all other associated actions part of the respective CR is completed within the change (task) window
• Any other changes support in FM, Security, Inventory and etc.

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

• 5 years Data Center operational experience.
• Extensive knowledge of Microsoft server products.
• Expert knowledge of PC and Server Hardware as well as networking.
• Expert understanding of Data Center Power schemes.
• Expert verbal and written communication skills.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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