Overview We are looking for a Product Manager, Operations to drive company-wide operational efficiency by building scalable systems and platform-wide services that streamline workflows and enhance execution. This role is about more than just process optimization—it’s about creating well-integrated, user-centric systems that empower teams to work faster, smarter, and with greater impact.
At Reap , we are building the next generation’s global financial infrastructure powered by stablecoins. As we scale, operational excellence is critical to ensuring seamless execution across our fast-moving teams. You will work across functions to identify bottlenecks, design intuitive solutions, and implement structured frameworks that reduce friction and improve execution. By ensuring that internal tools and workflows are seamless and scalable, you’ll help teams focus on high-value work, make better decisions, and operate with clarity and efficiency as we grow.
This is a high-impact role for someone who thrives on navigating complexity, influencing across teams, and driving urgency to solve the biggest execution bottlenecks in the company . If you love working cross-functionally, breaking down barriers, and getting things done at scale , this role is for you.
What You'll Do - Own and drive execution for key operational initiatives , ensuring that processes scale efficiently across the company.
- Identify and eliminate bottlenecks , developing structured solutions that improve execution velocity.
- Partner with Engineering, Design and the rest of Product team to implement platform-wide systems that replace fragmented processes with scalable, automated solutions .
- Work cross-functionally with internal teams to align and optimize workflows.
- Ensure clarity in decision-making and execution , driving alignment across stakeholders to remove friction and keep teams moving fast.
- Leverage data to drive process improvements , making sure decisions are backed by insights and measurable outcomes.
- Develop playbooks and frameworks that create consistency in how teams operate, reducing ad-hoc, reactive work.
- Be a force multiplier for execution , ensuring that teams can focus on impact rather than navigating inefficiencies .
What We're Looking For - Experience in Product Operations, Process Optimization, or Platform Services in a fast-scaling environment (fintech, SaaS, startups or scale-ups preferred).
- Strong stakeholder management skills , with the ability to align and influence teams across functions.
- Structured problem-solving skills , with a focus on designing scalable, repeatable systems.
- Ability to balance strategy with execution , ensuring that solutions are both forward-thinking and immediately impactful.
- Data-driven decision-making , with experience using analytics to inform operational improvements.
- Excellent communication skills , with the ability to simplify complex challenges and drive buy-in.
- High adaptability and resilience , thriving in fast-paced, high-growth environments.
- Enthusiasm for emerging technologies, especially AI , with a vision for how they can be leveraged to build operational systems that scale tremendously.
What We Offer - A high-impact role where you will shape how our company scales operationally.
- A remote-friendly culture with periodic off-sites for team collaboration.
- Competitive compensation and equity options .
- The opportunity to build scalable systems and execution frameworks that drive platform-wide efficiency.
- A culture that values getting things done, ownership, and cross-functional collaboration , where we challenge the status quo and move fast.
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