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Asst Manager, Group Finance Application Support Team
FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.
Functional Analyst for CAR approval workflow (i.e. Commitment Approval Requests) supports the upcoming initiative in revamping the CAR approval flow lead by Group Strategy
Manage and deliver Oracle ERP functional changes from initiation through final implementation, including vendor, consultant and internal stakeholder management
Lead system requirement and system process design discussions with GO and All BUs Procurement and Finance team leaders and controllers
Support the BAU activities of Oracle ERP and FWD CAR approval workflow processes
Support change requests related to the finance systems managed by the GFAS team
KEY ACCOUNTAIBILITIES
Covering GO and all BUs
Act as the Oracle subledger functional system analyst for Oracle Procurement, Supplier Management, Sourcing, Contract Management, Oracle Financials - Accounts Payable, Accounts Receivable, Intercompany, Budget Control, Fixed Assets and Oracle Expense solutions
Act as the functional analyst for CAR approval workflow supports the upcoming initiative in revamping the CAR approval flow lead by Group Strategy
Manage complex system enhancement requests and mini projects, including user requirement collection, solution design, testing, and production deployment
Lead system enhancement requirement & system process design discussions with GO and all BU procurement leaders and Finance leaders and controllers
Handle BAU system issues and changes requests system process design, documentation and delivery
Provide user training and support
Provide support during the monthly closing process and handle ad hoc support needs.
Identify opportunities for system enhancements and drive process improvements
To support the external IT audit related to GFAS managed finance systems
Liaison with Oracle to continuously enhance system that fit for FWD purpose
QUALIFICATIONS / EXPERIENCE
At least 8 years system related support work experience
Strong product knowledge in Oracle Procurement, Expense and Financials solutions
Insurance industry work experience is needed
Degree holder in computer science, Information technology, finance, accounting or related disciplines
Ability to guide internal customer based on Oracle leading practices
Proficient in Oracle BI Publisher reporting tool
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