Born from Hong Kong's demand for fast, convenient, and reliable payment solutions, Octopus introduced the world's first contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech company has pioneered innovative payment solutions for urban living across four continents. Our Vision To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission Making everyday life easier. Our Values Customer Centricity, Simplicity & Trustworthiness. Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e-commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of Hong Kong’s population, processing around 15 million transactions at more than HK$300 million on average daily. At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here!

Job Responsibilities:

Strategies Development

• Oversee the Octopus Information System Support Team to ensure secure and smooth IT operations of the Octopus systems; changes to production environments are monitored and controlled; systems performance, availability and recovery are monitored with capacity planning to ensure the required service levels are met.
• Develop strategies to ensure Octopus infrastructure and IT operations meet contemporary technological, security, and statutory standards.
• Develop disaster recovery plans to ensure high availability of Octopus service.

Risk Management

• Identify, manage and mitigate IT related risks including but not limited to risks in projects, IT operations, services and products provided to card holders and service providers.
• Develop and implement risk management process in the department.
• Investigate technical incident and security breach and provide resolutions.
• Instill strong risk and compliance culture into every level and create strong sense of accountability.

Information Security Management

• Ensure that all information assets, IT assets and technologies in the Octopus system are well protected.
• Investigate technical incident and security breach and provide resolutions.
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Product Realisation

• Ensure operations have adequate resources for service delivery.
• Ensure service deliverables as per service levels, budget, and required standards.
• Negotiate and manage external customers and suppliers for product realisation.
• Liaison with relevant parties on user requirements, UAT testing, implementation and deployment.

Adoption of Best Practices to Streamline IT Operations Processes

• Architect and optimize CI/CD pipelines for efficient application delivery and system deployment
• Establish and maintain security best practices for software deployment
• Manage and optimize cloud infrastructure, ensuring efficient use of resources and cost-effectiveness.
• Adopt RPA tools in automating deployment processes.

Job Requirements:

• University Degree in Electronic Engineering or Computer Science or equivalent.
• 15+ years of experience in IT operations with proficiency in full stack development with automated testing, CI/CD pipeline designs, security-focused software development and system architecture design.Good analytical and problem solving skills and good stakeholders communications skills.
• Track records in leading and directing IT operations team, dealing with external customers and vendors.
• Excellent interpersonal and collaboration skills
• Well-organized, mature, self-motivated, detail-oriented, resourceful with strong sense of responsibility

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking Apply Now

Visit our web site: http://www.octopus.com.hk/

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities.

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