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Japanese Speaking Customer Service Assistant Supervisor / Senior

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Japanese Speaking Customer Service Assistant Supervisor / Senior

Yamato Logistics (HK) Ltd.

Job Highlights

  • Forwarder
  • Japanese
  • Customer Services

Responsibilities

  • Coordinate & communicate with clients, sales, operation and warehouse
  • Follow up shipment, prepare billing and monthly statement
  • Handle clients' inquires, complaints by phone or email.
  • Maintain good customer relationship. Excellent communication and negotiation skills.
  • other ad-hoc duties as assigned

Requirements

  • Diploma or above
  • At least 2 years or above customer service or logistics operation experience, preferably gained from logistics service provider
  • Mature, good sense, responsible, willing to learn and able to work under pressure, initiative, positive mind set and well organized
  • Good command of both written and spoken English (For Japanese Speaking- Japanese with JLPT N2 or above)
  • Good Communication with our clients & colleagues
  • Good PC skills and proficient in MS Office & Chinese word processing
  • Client focus with good communication & interpersonal skills
  • Immediate available is highly preferred

Working Location

  • San Po Kong

Our Offer

  • Attractive salary, discretionary bonus, 5-day work, annual leave, birthday leave, education allowance, marriage leave, medical insurance and training benefits.

Interested parties please send your CV to [via CTgoodjobs Apply Now]yamatohk.com.hk with expected salary and available date.

** All information received will be kept confidential and for recruitment purposes only.

More Information

Salary
20,000 - 25,000 / month
Benefit
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Shuttle bus
Job Function
Work Model
  • On-site / At the workplace
Industry
Experience
  • 2 years - 10 years
Career Level
  • Middle management level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
Overview

Yamato Logistics (HK) Ltd. is a member of the Yamato Group. Being the leader logistics solution provider of E-Commerce, electronics parts and cold chain operations in the region, our main business includes international freight forwarding, door-to-door delivery service, logistics service and local/international moving service.

With our extensive Yamato global network and around 40 years of experience in Hong Kong, we strive to innovate and commit to developing optimum supply chain solutions and logistics services to bring delight to our customers worldwide.