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Telecommunication Service Agent (Telephone Operator) (Accor Hotel)

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Telecommunication Service Agent (Telephone Operator) (Accor Hotel)

The Silveri Hong Kong – MGallery
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Job Highlights

  • Hotel
  • Operator
  • Customer Service

Responsibilities:

  • Focus on Service Center daily operation, implement Service Center policy and service standard, provide a friendly call service and information inquires to ensuring a seamless experience for the guest telephone
  • Deliver all guests’ messages, mail and fax are handled and distributed properly
  • Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel

Qualifications:

  • Diploma or Degree preferably in hospitality or related field
  • Relevant experience in a similar position in a renown international hotel brand
  • Excellent oral and written skills in Mandarin and English

Interested parties, please send your full resume with current and expected salary to:

Human Resources Department
The Silveri Hong Kong - MGallery
16 Tat Tung Road, Tung Chung, Hong Kong
or by e-mail: [via CTgoodjobs Apply Now]
or fax: 3602-8893
or visit our hotel’s website: www.thesilveri-hongkong.com

All personal data collected will be for recruitment purpose only.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Medical plan
  • Transportation allowance
Job Function
Location
  • Tung Chung
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent
Require to Travel
  • No travel
Overview

Who are we?

The Silveri Hong Kong - Mgallery is a bespoke luxury boutique hotel located a mere five minute drive from Hong Kong International Airport and forming part of the “Citygate” retail, commercial and hotel development. The hotel will appeal to business and leisure travelers who desire a unique, high end product and associated service levels.

The Hotel comprises 206 rooms and suites, an Executive Lounge with outdoor terrace, a deli, bar and restaurant all surrounded by lush abundant greenery, 2 meeting rooms with natural daylight, 24-hrs gym and a large 25m outdoor swimming pool and Jacuzzi.