About SleekFlow

Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing business workflows and processes.

You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!

At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.

As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!

Director Level

Location: Hong Kong

Prior Experience in SaaS/ Software Industry is preferred

Language: Business-level fluency in English

Role

We are seeking a Director of Strategy to join our team and work directly with the Founder/CEO. This pivotal role will focus on formulating high-level strategies for the company, driven by analysis of internal data and external market trends. You will be responsible for identifying new business opportunities, defining strategic directions, and leading special projects that span multiple departments. This is a high-impact role where you will influence the company’s long-term vision while ensuring that decisions are grounded in data.

Responsibilities

• Formulate and Drive Strategy: Collaborate with the Founder/CEO to develop and refine the company’s strategic roadmap. Identify growth opportunities, market trends, and areas for optimization based on both internal capabilities and external market dynamics.
• Leverage Data for Insights: Analyze data from internal dashboards and other systems to derive actionable insights. Use these insights to inform strategic decisions and recommend new initiatives that can elevate the company’s performance.
• Market Research and Trend Analysis: Conduct in-depth research on emerging trends in the SaaS industry and beyond. Provide recommendations on how the company can leverage these trends to stay competitive and innovate.
• Project Leadership: Lead and execute special cross-functional projects that align with strategic goals. These projects could range from exploring new product lines to improving operational efficiency, and will often require collaboration across departments.
• Innovation and Growth Initiatives: Generate and propose new ideas for business growth, whether through new products, markets, or partnerships. Work with the CEO to evaluate these initiatives for feasibility and impact.
• Formulate Pricing Strategy from Customer Data: Analyze customer usage and buying patterns along with market benchmarks to develop and refine pricing models. Ensure that pricing strategies align with business objectives and market demand, thereby driving profitability and customer satisfaction.
• Data-Driven Recommendations: Develop and track key performance metrics (KPIs) to assess the success of strategic initiatives. Present data-driven reports and recommendations to the CEO and leadership team.
• Ad-hoc Strategic Support: Provide support on critical strategic issues as they arise, helping the leadership team navigate new challenges and opportunities with quick, informed analyses.

Who You Are:

• Strategic Thinker: You have a demonstrated ability to think critically and strategically, with a knack for identifying high-impact opportunities and creating clear plans to pursue them.
• Data-Driven: You’re highly analytical and have at least 3 years of experience working with large data sets . You can extract meaningful insights from data and use them to inform decisions and strategies. You’re proficient in data analysis tools (e.g.,Power BI, Tableau) and comfortable presenting data-driven insights to leadership.
• Experienced in SaaS & Tech Product Business Strategy: You have experience in strategy development, preferably within a SaaS or tech-driven company. You understand the key metrics and drivers that lead to success in these environments.
• Independent and Proactive: You thrive in a fast-paced, dynamic environment and can work independently with minimal supervision. You’re a self-starter who takes initiative and isn’t afraid to propose new ideas.
• Excellent Communicator: You’re able to distill complex ideas into clear, concise insights and recommendations. You’re comfortable presenting to senior leadership and can back up your recommendations with data and well-thought-out reasoning.
• Collaborative Leader: You have strong project management skills and can lead cross-functional initiatives. While not tied to a specific team, you’re able to work effectively with people across the organization.
• Innovative and Forward-Thinking: You’re always looking for new ways to approach challenges and are keen on exploring innovative ideas to drive growth and optimization.

Qualifications

• Educational Background: Bachelor’s degree in Business, Economics, Data Science, or a related field.
• SaaS & Tech Product Experience: Minimum of 7 years of experience in strategy, data analytics, business development, or a related role.
• Cross-functional Leadership Experience: Proven track record of leading cross-functional teams and managing high-impact projects with a high sense of ownership.
• Analytical Skills: Strong proficiency in data analysis tools such as Power BI, Tableau , or similar platforms. Experience working with large data sets to derive actionable insights.
• SaaS & Tech Product Market Knowledge: Solid understanding of the SaaS industry, emerging technologies, and market trends. Prior experience in a fast-growing startup environment is preferred.
• Research Skills: Demonstrated ability to conduct in-depth market research, analyze industry trends, and synthesize findings into actionable strategies. Experience using research tools and methodologies to support strategic decision-making.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex ideas clearly and persuasively to senior leadership.
• Technical Proficiency: Familiarity with CRM systems, marketing automation tools, and business intelligence platforms.
• Language Requirements: Fluency in English is required, as the role involves working with clients and stakeholders in multiple markets. Fluency in Mandarin and Cantonese is a plus.
• Problem-Solving Ability: Strong critical thinking and problem-solving skills, with the ability to handle ambiguity and make informed decisions quickly.
• Adaptability: Comfortable working in a fast-paced, evolving environment with shifting priorities.

What We Offer

• Autonomy and Flexibility: This role gives you the freedom to explore new ideas and lead strategic projects without being tied to any one department. You’ll have the autonomy to shape your work and make decisions that drive our business forward.
• Direct Impact on Company Growth: You’ll work closely with the Founder/CEO and have a direct hand in shaping the company’s future. Your ideas and strategies will have a tangible impact on our growth and success.
• Attractive compensation package including a 13th-month salary
• Stock options in a rapidly-growing startup
• A fun, diverse, and international team culture
• Comprehensive group medical insurance
• Allowances for transportation, snacks, and team lunches
• Paid leave on your birthday
• Flexible work-from-home policy

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.

SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.