Main Responsibilities:

• Establish/ set up the operational framework and guidelines on banking products related policies for the efficient functioning and collaboration between each business line, Compliance, Risk Management and other relevant stakeholders.
• Initiate and take lead on system projects related to branch sales process and/or operation flow including user requirement preparation, UAT planning/execution and rollout preparation.
• Assist to oversee branch procedures and/or manuals functions, including the writing, updating, distribution, and re-engineering of all documentation.
• Act as branch contact for the sales process of banking products, provide support to branch sales or operation staff to resolve all their issues.
• Develop and review new branch related forms and documents for the selling of banking products.
• Arrange staff meetings on issues related to compliance, operations, policy changes, etc. where necessary.
• Provide guidance and training to ensure that new products and procedures are communicated to staff in a timely manner.
• Monitor and follow up with branches to resolve or clear all outstanding items raised by Audit, Compliance, Quality Assurance team and other relevant stakeholders.

Minimum Requirements:

• Degree in any discipline, preferably in banking and finance
• Minimum 5 years of experience in banking with exposure to branch operation, especially on investment & insurance sales process/ product manager experience highly preferred
• Experience of project management and system development is an advantage
• Familiar with regulatory requirements and industry standards on regulated activities
• Strong attentiveness to detail, compliance and control orientation
• Self-motivated, with strong communication and interpersonal skills
• Good command of spoken and written English and Chinese

(Candidate with less experience will also be considered as Assistant Manager)We offer competitive remuneration commensurate with candidate’s background.  If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you.  Please submit your full resume with current and expected salary to the Human Resources Division by clicking “Apply Now” or visiting https://www.shacombank.com.hk/eng/about/career/Career.jsp.
We are an equal opportunity employer.
Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.
All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.