Responsibilities: 

 

• Provide phone banking services to customers including the handling of inbound or outbound call, written response (e.g. letter, e-mail, live chat and fax) in a professional manner and in compliance with all internal regulatory requirements
• To assist the team to achieve various key performance indicators (KPIs)
• To process customer instructions/enquiries or requests strictly in adhere to company policies and procedures
• Attend special assignments delegated by the superior

 

Requirements:  

 

• Secondary school graduate or above
• 1 years of experience in Customer Services / Call Centre experience is preferable
• Good oral and written communication skills in both English and Chinese
• Pleasant, open-minded, ambitious, bold and helpful personality
• Self-initiative and willing to learn
• Patient, empathetic and passionately communicative
• Fresh graduates will be considered

 

Interested parties, please send your application with full resume and your preferred work timeslots to us for consideration.

 

Please send your application DIRECTLY to Fubon Bank (Hong Kong) Limited, Human Resources Management Group via email: [via CTgoodjobs Apply Now] with full resume quoting the above reference no.

For other vacancies, please visit our website: www.fubonbank.com.hk

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html