Key Responsibilities

• Responsible for the daily check-in, check-out, reservation and reception work.
• Ensure correct handling of billing and administrative work, including preparation of reports. 
• Proper and timely handing of customer requirements, inquiries and complaints. If necessary, promptly report to superiors. 
• Ensure compliance with related policies, procedures and standards of Ascott. 
• Liaise with the department to achieve daily tasks.
• Any other tasks assigned by supervisor.

Job Requirements

• Higher Diploma or above in Hospitality related discipline
• Excellent communication skills, proficiency in spoken and written English and Chinese (both Cantonese and Putonghua)
• Accept shift duty and able to work independently

If you’re someone who thrives on creating exceptional experiences and passionate about the world of hospitality, join our team at Ascott North Point Hong Kong - our first Ascott brand in the city.
We offer attractive remuneration package to the right candidate. Interested candidates, please send your full resume with current and expected salary to [via CTgoodjobs Apply Now]

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful.