Responsibilities:

• Perform daily PC hardware and software support, including installation, troubleshooting, and problem diagnosis for both hardware and software;
• Monitor the health status of the IT system and network;
• Assist with the company's website back-end support, troubleshooting, and data updates;
• Assist in maintaining IT documentation as needed;
• Assist in providing computer operation instructions, guidelines, recommendations, training, and support to users;
• Liaise with vendors to coordinate maintenance and services;
• Undertake ad-hoc IT-related tasks as needed.

Requirements:

• Diploma or above in Computer Science, Information Technology or equivalent;
• 2 years or above experience in IT support role;
• Knowledge of computer hardware (e.g. IP camera, printer, scanner, etc.);
• Knowledge of Microsoft Windows , Mac OS, Microsoft Office;
• Basic knowledge in VPN, TCP/IP networking, Cabling;
• Basic knowledge of webpage maintainence support;
• Attention to detail and good problem-solving skills;
• Good command of spoken and written Chinese and English;
• Immediately available is highly preferable.

Other Details：

• Salary is commensurate with qualification and experience
• Year-end bonus
• Outstanding performance can be rewarded with annual performance bonus + special bonus
• 5-day work, bank holidays and birthday leave

We offer excellent career advancement, with an attractive remuneration package and several fringe benefits to right candidate. Interested parties please send your full resume, current & expected salary to [via CTgoodjobs Apply Now].

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