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Retail Manager / Assistant Retail Manager

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Retail Manager / Assistant Retail Manager

Vitel International Hong Kong Ltd
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We are looking for highly motivated individual who is driving for excellence and willing to take up challenges to join our team.


Responsibilities:

 

  • Prepare and review sales analysis, sales budgets, sales plans, monthly reports
  • Manage roster planning and resourcing to ensure the sales team is appropriately staffed at all times
  • Support the Division manager in implementing changes and improvements to sales processes
  • Responsible to co-ordinate sales interaction with other departments
  • Coach, counsel, discipline and train frontline staffs; Work with training team on strategic coaching plans for all frontline staff
  • Initiate, drive, motivate and encourage sales staff to achieving sales targets
  • Handle customer complaints, issues and questions
  • Identify market trends that appeal to customers with the aim to identify opportunities for business development & boost sales
  • Communicate with store team and operations team frequently; put together sales performance and frontline customer service experience
  • Formulate strategies and commission scheme to achieve store KPI results
  • Work closely with internal stakeholder such as Brand & Marketing, Retail Operations, Merchandising & Logistic team to leverage brand strategies, maintain appropriated inventory level to support frontline businesses
  • Other ad hoc duties as assigned

 

Requirements:
 

  • Passionate about well-being and lifestyle advocate
  • Able to work independently as well as in a team environment
  • Thrive in an entrepreneurial environment and see this as a chance to make your mark and make a difference
  • University Graduate in Marketing or Retail Sales Management preferred
  • 8 years+ related experience in retail industry, preferably in skincare/ beauty background
  • Good command of spoken and written skills in Cantonese, Mandarin and English
  • Result-oriented, a quick learner keen on taking new challenges, thrives in getting deals done and serving customers
  • Passionate about new sales and about helping solve customer problems
  • Highly motivated self-starter being excited by new software and technologies and have a competitive nature, and a strong drive to succeed
  • Immediately available is preferred

 

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More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Wan Chai
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 8 years - 10 years
Education
  • Degree

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