Job Description: 

• Monitor & manage service partners to ensure smooth flight operations
• Monitor & provide quality service to passengers at various stages of their ground experience at the airport, from check-in, SilverKris Lounge, boarding the flight, inflight F&B, disembarking the flight on arrival to collection of luggage
• Handle administrative duties such as invoice verification, preparing flight documents, analyse statistics, preparing performance reports, etc.
• Handle any adhoc duties

What You Should Possess:
• Diploma holder or above 
• Must be able to work shifts and overtime as needed
• Team player, possess good communication skills, interpersonal skills and customer service attributes
• Fluent spoken and written English, Cantonese & Mandarin
• Proficient in MS Office (Word/Excel/Power-point)

• At least 5 years’ working experience in airport operations. Less experience will be considered for Customer Services Officer position.

Remuneration package includes free/rebated air tickets, attractive year-end bonus/ discretionary bonus payment, group life/accident insurance, company subsidized medical scheme, …etc.

Please send full resume and expected salary to Singapore Airlines Ltd – HR & Admin Manager

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