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Application Support Manager / Team Lead

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Application Support Manager / Team Lead

Acton Consulting Limited
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Our client is a sizable organization. Due to the rapid growth of the company, they are now looking for talented individuals to join the professional team.  

The Job:

  • Work in the client site with on-site team to communicate and manage client incident / issues.
  • Supervise on-site and offshore team to provide application and maintenance support for client.
  • Responsible for pro-actively monitoring and promptly resolving application production incident within agreed service level. 
  • Responsible for managing the BAU support team to deliver service request tickets
  • Responsible for assisting Incident and Problem Management teams on root cause analysis, incident report and propose short-term / permanent resolution for application issue

The Person:

  • Bachelor’s degree in IT / IS discipline or equivalent.
  • At least 10 years’ experience in IT Application Development or Support
  • 3+ years experiences as team lead on managing a small team
  • Technical knowledge in Java (J2EE, JPA, Spring Framework, SpringBoot, Struts)
  • Sound knowledge in Microsoft SQL  or Oracle PL/SQL) is a plus
  • Solid experiences in Maintenance, Incident Troubleshooting, Root Causes analysis and Problem Resolution
  • Experience in using CI/CD tools (GitHub, Maven, Gradle, Jenkins) will be an advantage
  • Maintain a positive attitude and have good communication skills for client and team management.

Interested parties please send full resume in MS WORD format stating current salary, expected salary and availability to [via CTgoodjobs Apply Now]

www.ActonCL.com  Unit 506, 5/F, New World Tower 1, 18 Queen's Road Central. Hong Kong

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More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 12 years
Education
  • Degree