Summary

Financial Technology (“FinTech”) entities offer several products and services by leveraging advancements in mobile and computing technology and providing consumers greater access to financial services and wider choice of financial products. The Global FinTech segment is a key growth sector and focus of the bank and is as one of the   fastest growing sub-segment within Corporate and Institutional Banking (CIB) the team is expanding.

 

This role is to assume all the Relationship Management responsibilities for the Fintech client segment in Standard Chartered Financial Institutions segment within the CIB group. The role is to support the growing portfolio of inbound clients from the wider SCB network and to support areas relating to origination and business development for Fintech client relationships.

Responsibilities

• Focus on Fintech clients offering products and services such as Stored Value Card providers, Mobile/Digital Wallet Providers, Payment Service Providers, Third Party Payment Providers, Paytech and digital asset companies. 
• Work with other FinTech RM and product teams to formulate country and regional direct client strategy and support SCB group stakeholders in line with the bank’s corporate plan towards Fintech.
• Engage key stakeholders from the client side to improve the quality of dialogue and achieve trusted advisor status through proactive consistent coverage. Anticipate clients’ needs and provide strategic advice, alongside the relevant product and industry partners to support their growth.
• Work to share and distribute industry and product knowledge to ensure continuity developed personally and within the wider Fintech team. 
• Stay abreast with industry developments and the regulatory environment that affect our client’s agenda and strategy. 
• Proactively manage the designated client portfolio to ensure close ties with key stakeholders e.g. Transaction Banking, Financial Markets, Risk, Service Delivery, etc.
• Ensure client risks are appropriately identified and managed.
• Ensure to maintain being suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible.
• Key regulatory risks and concerns are raised into the governance framework throughout the Fintech/NPM & FI team.
• All sales disciplines are adhered in accordance with CIB/GB standards i.e. Account Planning, Call Reports, Deal Pipeline Management. 

Requirements

• Fintech RM certified - this can be done at any stage (before or after being hired).
• Knowledge and understanding of Fintech, and the Digital Asset sector and regulatory environment.  
• 5 years’ experience in Fintech and or financial institution client relationship, cash management, transaction banking, merchant acquiring or related field
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Ability to mobilize internal networks and resource to support client onboarding and opportunities. 
• Goal oriented with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills
• Ability to manage multiple priorities concurrently and coordinate follow-up.
• Languages     English, Cantonese and Mandarin

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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