JOB SUMMARY

Summary

The Financing & Securities Services (FSS) business has a unique footprint in Asia, Middle East, and Africa, and offers a growing range of products, including direct custody, international custody, funds services, trustee services, transfer agency, prime services, and agency securities lending, to a number of client sectors including banks, investors, intermediaries, sovereigns, fund managers insurance companies and corporates. 

The jobholder is responsible for assisting Trustee Services in Hong Kong to provide administrative and operational support to ORSO schemes/MPF schemes/funds which is in compliance with statutory requirements and scheme governing rules.

Provide support to the Head of Global Trustee Services Ops on ORSO and MPF trustee services related tasks.

Assist Trustee Services to ensure the fulfilment of the fiduciary duties of trustee under ORSO and MPF regimes.

Ensure compliance with the legislation and governing rules of the ORSO and MPF schemes/funds under the trusteeship of SCT.

Works collaboratively with members of the FSS, Financial Markets (FM), Client Coverage (CC), Operations teams to ensure cross-product, cross-business opportunities are realised,

RESPONSIBILITIES

Strategy

• Handle general enquiries with counterpart such as clients, scheme administrators, other functions teams, members, external parties in respect of the scheme operations.
• Deal with enquiries that relate to scheme operations, accounting and financial aspects.
• Acts as a liaison to clients and service providers for administrative and operational matters.
• Prepare and review scheme communication materials.
• Prepare and submit regulatory reports and returns.
• Assists to review and update internal procedure manual on regular basis.
• Assists to monitor performance of service providers.
• Assists in ad hoc tasks.
• Works across CCIB and the Bank to ensure strategies for trustee and fiduciary services are aligned.

Business

• Assists the business to internal and external constituents as the business representatives on fiduciary matters
• Assists to collaborate with FSS Ops to design and implement scalable, automated, and commercially viable operating model for the business, capable of adaptation to satisfy changing business and regulatory requirements.
• Assist to maintain detailed financial analyses for fiduciary product suite to identify areas of financial strengths and areas of improvements.

Processes

• Drives consistent trustee’s standards of performance and output across all types of schemes/funds products.
• Maintains primary contact to the relevant stakeholders.
• Oversees trustee operation outsourcing, coordinate and execute all required due diligence on 3rd parties e.g. client, service providers, vendors and agents and ensure internal procurement protocols and procedures are observed and complied with.
• Collects and reviews monthly scorecards from service providers.
• Assists to co-ordinates with risk and operation teams to discharge fiduciary duties of the trustee and ensure relevant regulatory and fund requirements for trustee and the fund, Group policies and procedures are compiled with.
• Assists to update information of relevant schemes of board of directors and management committee.

People & Talent

• Works closely and collaboratively across the FSS team to develop competitive trustee services.
• Sets appropriate tone and expectations from the FSS team and works in collaboration with risk and control partners.

Risk Management

• Works with local legal, risk and compliance functions to ensure all relevant bank policies and procedures are followed in support of the business agenda. 
• Ensures legal, risk and compliance are involved and engaged in issues impacting the delivery of trustee product solutions to clients within country.
• Takes responsibility for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them.
• Ensures all regulatory and compliance initiatives surrounding the trustee services are identified, socialised and closed out in a timely and efficient fashion.
• Maintains an understanding of risk management issues among the FSS products and teams.
• Ensures e-learning courses are completed on time. 

Governance

• Escalate significant matters to the relevant officer once identified.
• Ensures compliance of the product suite with all regulatory and internal control requirements.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Assist in achieving the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients, Financial Crime Prevention, The Right Environment,
• Effectively and collaboratively identifies, escalates, mitigates and resolves risk, conduct and compliance matters.

Key Stakeholders

• Closely liaises with FM Operations to follow the standard trustee product model.
• Collaborates closely with associated supporting functions and local business lines – such as Risk, Compliance, Financial Markets, Client Coverage, Transaction Banking products, etc.
• Manages the process of gaining necessary product approvals from the above functions.
• Interacts regularly with clients to maintain clear view of changes in trends and requirements.

Other Responsibilities

• Embeds Here for good and Group’s brand and values in.
• Acts as a role model, behaving with integrity and demonstrating exemplary conduct.
• Performs other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Innovation

• Contributes to lead the FSS Innovation agenda for Trustee Services, ensuring FSS are outpacing industry peers in both thought and delivery leading to commercialisation.

Qualification

• The jobholder will have been educated to degree level with at least 5 years of relevant working experience. Additionally:
• Experience in performing daily operations of a retirement scheme / unit trust, including cash / bank reconciliations.
• Familiar with individual ORSO, pooling ORSO and MPF operations.
• Knowledgeable in eMPF platform.
• Advanced knowledge in computer literacy.
• Independent, self-motivated, pro-active and mature. Willing to work late.
• Willing to take on new challenges and work under pressure.
• Strong interpersonal and communication skills.
• Licence holder of RA13 under SFC would be a plus.
• Proficiency in written and spoken Cantonese and English.  Mandarin would be a plus.

 

Role Specific Technical Competencies

• Planning: Tactical, Strategic 
• Analytical Thinking
• Business Performance Management
• Industry Knowledge
• Marketing Strategy and Positioning
• Product Design and Development
• Securities Laws and Regulations (SLR) Compliance 

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

www.sc.com/careers