Hutchison Telecom Hong Kong is a leading digital operator in Hong Kong, committed to channelling the latest technologies into innovations that set market trends and steer industry development. We offer diverse and advanced mobile services under the 3, SUPREME, MO+ and SoSIM brands in the consumer market, and are dedicated to developing enterprise solutions in the corporate market under the 3Business brand.

We are currently recruiting exceptional candidates to join our team as we enter the digital era powered by advanced 5G tech. To learn more about us, visit www.hthkh.com.

Responsibilities:

• Identify and maximize partnerships values with banks, retail outlets or other third parties to develop exclusive CRM & loyalty offers for our 3HK & Supreme customers through App
• Deep dive into our in-base mass customers’ behavior, monitor customer life cycle and optimize promotion effectiveness
• Design and implement end to end digital promotion from business case, customer communication to post program review
• Develop communication strategy to engage different customer segments across multiple channels including MMS, in app message and social media etc.
• Responsible for business & CRM performance which includes acquisition, retention, opt-in, redemption rate etc.
• Work closely with Digital marketing team to continuously improve the customer journey and experience online & offline

Requirements:

• Bachelor’s degree in Marketing, Business Studies and related disciplines.
• At least 5 years of relevant experience, preferable in telecom, banking or retail industry.
• Skills in customer segmentation and data analysis would be an advantage.
• Strong numerical sense.
• Detail-oriented and self-motivation.
• Good communication, interpersonal and presentation skills.

Apart from competitive remuneration package and exciting opportunity for career development within the Group, we provide attractive employee benefits such as free company shuttle, free company SIM card and preferential SIM plan offers, comprehensive medical & insurance schemes, as well as full range of other employee well-being provisions.

Interested parties, please submit your full resume with present and expected salary.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes only within the CK Hutchison Group of companies. The personal data of unsuccessful applicants will be destroyed after the recruitment exercise pursuant to the requirements of the Personal Data (Privacy) Ordinance in Hong Kong.