Analyst, Digital Business
- Perform customer-centric analysis, including campaign evaluation, customer behavioral data, communication efficiency to formulate appropriate CRM tactics and assess program performance
- Management analytics tool and dashboard for daily reporting and presentation usage
- Identify CRM segment opportunities and formulate tactical strategy
- Convert data into insights, key findings and actionable recommendations and assist in presenting the ideas to BU management
- Leading and collaborating with external partners to identify business opportunities
- Bachelor’s or equivalent in Business Analytics, Data Engineering, or Computer Science.
- Minimum 2 years' data analytic experience.
- Knowledge in data analytics tools (eg. Google Analytics, Big Query, Microsoft Excel), Python is preferred
- Extensive experience with data visualization tools such as Power BI, Tableau
- Strong analytical skills with the ability to extract significant insights from sophisticated data sets
- Detail-oriented with the ability to prioritize tasks and meet deadlines in a fast-paced environment
- Good communication, interpersonal and presentation skills
- Skills of customer segmentation and data analysis would be an advantage
- Proficiency in English and Chinese
Is this your next challenge in Data Analytics?
The challenge is to:
Do you have experience in Digital Business?
DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.
To find out more about Our Businesses and Our People, please visit our website: https://www.DFIretailgroup.com
Issued by The Dairy Farm Company, Limited
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Mannings is the leading health and beauty chain in Hong Kong with over 340 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.