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Guest Relations Officer (Loyalty Services)

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Guest Relations Officer (Loyalty Services)

The Park Lane Hong Kong, Autograph Collection
AI翻譯由Google Translate提供,內容如有歧異,請以原文為準。

Job Highlights

  • Assist members' check-in / out at Priority Counter
  • 1 year of related experience
  • Attractive remuneration package

We are now inviting highly motivated and outgoing individuals to join our team:

Major Responsibilities:

  • Perform Front Office operations in a timely and professional manner
  • Provide a warm, welcoming and personalized experiences to all guests
  • Ensure that all guest enquiries and requests are attended to in a helpful and professional manner
  • Assist Marriott Bonvoy members' check-in and check-out at Priority Counter
  • Actively promote the services, facilities and standards of the Hotel at every opportunity, and uphold its image at all times

Requirements:

  • 1 year’ relevant experience in similar capacity
  • Higher Diploma or above in Hospitality or relevant discipline
  • Excellent command of English, Mandarin and Cantonese
  • Excellent customer services interpersonal skills
  • Guest Oriented, detail-minded and a team player

 

Attractive remuneration package including 5-day work week, Public Holiday, Annual Leave, Duty Meal, Medical and Dental Scheme, Discretionary Bonus and Training Subsidy.

Interested parties please submit your full resume with current & expected salary and contact details to Human Resources Department by clicking the Apply Now button.

 

You may also contact us via the following contact details:

Address: 310 Gloucester Road, Causeway Bay, Hong Kong

Tel: 2839 3679   Fax: 2504 5736

 

The Park Lane Hong Kong, Autograph Collection is an equal opportunity employer and we welcome applications from all qualified candidates.

Personal data provided by job applicants will be used for recruitment purpose only and will be treated in strict confidence. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

 

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
Job Function
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
Overview

Experience the finest hospitality at The Park Lane Hong Kong, Autograph Collection, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 820 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park. 3 restaurants and bars present distinctive cuisines and tantalizing experiences. Extensive banquets facilities with 15 function rooms with flexible configurations. A contemporary oasis for the 21st-century voyager, The Park Lane Hong Kong, Autograph Collection, is a home away from home for global jetsetters and the discerning business traveller.