We are now inviting highly motivated and outgoing individuals to join our team:

Major Responsibilities:

• Assist Front Desk Manager in daily operations, such as room inventory control and daily room assignment
• Pre-arrival preparation of all market and clientele to ensure room inventory is well control
• Coordinate with other departments to ensure smooth operation  
• Ensure all guests feel welcome and their expectations are met with satisfaction
• Handle guest comments and complaints tactfully, efficiently and complies with the Hotel policies and procedures
• Provide regular training and guidance to staff members to ensure high standard of services delivery

Requirements:

• 3 years’ relevant experience in similar capacity
• Higher Diploma or above in Hospitality or relevant discipline
• Knowledge in “Opera PMS" is preferable
• Excellent command of English, Mandarin and Cantonese
• Good knowledge of computer operating systems, such as Microsoft office software (Word, Excel)
• Service oriented, proactive and able to work well in stressful and high pressure situation

*Candidate with less experience will be considered as Assistant Front Desk Supervisor. 

 

Attractive remuneration package including 5-day work week, Public Holiday, Annual Leave, Duty Meal, Medical and Dental Scheme, Discretionary Bonus and Training Subsidy.

Interested parties please submit your full resume with current & expected salary and contact details to Human Resources Department by clicking the Apply Now button.

 

You may also contact us via the following contact details:

Address: 310 Gloucester Road, Causeway Bay, Hong Kong

Tel: 2839 3679   Fax: 2504 5736

 

The Park Lane Hong Kong, Autograph Collection is an equal opportunity employer and we welcome applications from all qualified candidates.

Personal data provided by job applicants will be used for recruitment purpose only and will be treated in strict confidence. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.