You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.

Your Role

You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.

Your Responsibilities

• To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring
  prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable
  customer deals.
• To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business
  Development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing + products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain + update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers + team.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in
  close collaboration with the CCL.

Your Skills and Experiences

• Your strong focus on customer + stakeholder relationships along with your strong time management will be key to your
  success.
• You have been selected for this role because of your knowledge across our operations + because you possess the key attributes we are looking for.

Good Reasons to Join

We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today!

About Kuehne+Nagel

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

CONTACT

Benson Li

[via CTgoodjobs Apply Now]