About Company:

For more than 4 decades, ACL Airshop has been providing solutions for air cargo transportation and aviation customers around the world. ACL Airshop offers unique products and services to numerous leading passenger and air cargo carriers; operating on six continents at a majority of the world's Top 100 air cargo hub airports. ACL Airshop operates in five pillars of highly complementary business segments: ULD Leasing, ULD Sales, ULD Repair, ULD Control, and Cargo Control Products Manufacturing. ACL Airshop fosters a high-performance culture where employees can feel valued, empowered to excel beyond their roles, and engaged.

Job Summary:

• Respond to lease requests, take customer orders, follow up, and process them efficiently.
• Address and resolve repair disputes, providing proactive solutions to customer challenges.
• Organize transport for customers, whether by land, sea, or air (local and international), as per customer requests.
• Review and verify transport invoices to ensure accuracy.
• Coordinate and schedule local transport with our own fleet, ensuring timely deliveries and pickups.
• Process and manage sales orders using NetSuite.
• Handle administrative tasks related to sales order processing and logistics coordination.
• Work closely with operations, MRO, and other internal teams to ensure smooth and efficient service delivery.
• Assist in managing inventory and provide operational support to the warehouse.
• Perform other duties and ad hoc tasks as assigned.

• Diploma in Aviation/Logistics, Business Administration, or relevant disciplines

• Minimum 3 years’ relevant working experience
• Good command of written and spoken English and Chinese
• Strong sense of responsibility, detail-oriented and well organized
• Flexibility and adaptability to quickly changing priorities
• Familiarity with NetSuite or similar ERP systems is an advantage
• Immediate availability

Work Schedule/Location:

• Monday-Friday
• Location: HKG

Pay & Benefits:

• Base Pay
• Salary range is dependent upon candidate’s experience, qualifications, and cost of living in the local area.
• Annual Target Bonus, awarded based on company performance
• Annual Merit Increase, awarded based on individual performance
• Company Paid Holidays
• Annual Leave/Vacation/PTO
• Other statutory benefits, such as health/medical and retirement/pension, based upon worked-in-country