Key Responsibilities

• Manage a security team to oversee the day-to-day 7 x 24 operations of the data center, ensuring reliability security, and performance.
• Define, monitor, and ensure compliance with Service Level Agreements (SLAs).
• Analyze service performance metrics and prepare reports for upper management.
• Train, and mentor security team, fostering a culture of continuous improvement.
• Conduct regular team meetings and performance evaluations to drive team success

Qualifications

• higher diploma or above in BA, computer studies, or related field or

lower education but with concrete related experience is also acceptable

• Proven experience in SLA management and performance metrics analysis.
• Familiarity with data center infrastructure, operations, and best practices is a plus
• Ability to review and enhance the current operation workflow to fulfill business growing needs.
• Excellent client servicing and communication skills.
• First Aid
• Strong problem-solving skills and ability to work under pressure.

Staff Benefits

• New Joiner Bonus ($3000)
• 12 Day Annual Leave
• Medical and Dental insurance
• Performance Bonus
• Public Holidays

Job Types: Full-time, Permanent

Pay: $41,000.00 per month

Benefits:

• Medical Insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday

Supplemental Pay:

• Overtime pay
• Performance bonus

Work Location: In person

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