About The Team

You will be the team leader for a four-person Card Risk and Fraud team, working closely with and reporting to the General Counsel and Head of Legal, Risk, and Compliance. While Reap is headquartered in Hong Kong, the role can be fully remote in any country in APAC or hybrid work in Hong Kong or Singapore.

Role Overview

Your mission is to safeguard our credit card transactions from fraudulent activities and identify suspicious activities.

You will play a critical role in identifying, analyzing, and mitigating fraud risks specifically related to online payment card transactions. Leveraging advanced fraud detection tools and techniques, you will ensure that our card payment processes remain secure and reliable for our customers. You will also collaborate with internal teams to enhance our fraud prevention strategies and stay ahead of evolving threats.

Responsibilities

• Manage and mentor a team of risk and fraud analysts, providing guidance and support to enhance their skills and performance.
• Prepare detailed reports on risk and fraud metrics, presenting findings to senior management and recommend actionable insights
• Design and implement effective fraud prevention frameworks and targeted strategies to mitigate risks associated with credit card fraud, including chargebacks and unauthorized transactions.
• Lead investigations into suspected fraud cases and work with relevant authorities and stakeholders to resolve issues.
• Establish and maintain robust risk reporting mechanisms to inform senior leadership of potential risks and mitigation measures.
• Work closely with product, engineering, and compliance teams to improve fraud detection systems and processes specifically related to card payments.
• Keep up to date with the latest trends, tools, and techniques in card transaction fraud, ensuring Reap’s defenses remain robust.
  
  

Requirements

If you're a business leader keen to be in the forefront of defending against card transaction fraud in a rapidly evolving fintech environment with a Web3 element, this is the job for you.

• Bachelor’s degree in Finance, Business, Information Technology, or a related field.
• Minimum of 8-10 years of experience in risk within the fintech or financial services industry, particularly card issuers.
• Experience managing a team of risk professionals to deliver key risk metrics and reporting to senior management
• Deep understanding of credit card networks, transaction processing, and the various methods used by fraudsters to exploit card systems.
• Strong analytical and problem-solving skills, with hands-on experience in using fraud detection software to monitor and analyze transaction data.
• Strong communication skills, capable of articulating complex fraud patterns and risk mitigation strategies to both technical and non-technical audiences.
• Sound judgment, strategic thinking, and the ability to make informed decisions in a fast-paced, dynamic environment.
• Ability to work independently in a remote/hybrid environment.

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