Job Description

• Serve as the tier 3 escalation point support for complex network issues that require advanced troubleshooting and resolution.
•  Establish, execute, and maintain standard processes and procedures to meet Service Level Agreements with internal and external partners and customers.
•  Drive enhancements to existing processes and procedures to address any issues impacting network infrastructure availability, security, or integrity.
• Actively research and explore new tools/technologies to boost team efficiency.
• Responsible for network project deployment

Requirement

• Degree in Information Technology / Information Systems / Computer Science or a related discipline
• Minimum of 8 years of progressive network engineering experience
• Experience in network managed services is a distinct advantage.
• Certifications such as CCIE, HCIE, or equivalent
• Proficient in incident troubleshooting, fault identification, and isolation, as well as understanding various networking components like routing and switching and firewall. 
• More experience will be considered as Network Architect
• Demonstrate the ability to work effectively under pressure, meet deadlines, and handle high-stress situations comfortably. Manage the team's utilization effectively. Experience in project implementation.

We offer 5-day week, excellent career opportunities, remuneration and benefits to the right candidates. If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking Apply Now.

To learn us more, please visit our website: www.asl.com.hk

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.