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Lead Host / Host – Front Office

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Job ref no.: HON004171
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Lead Host / Host – Front Office

Grand Hyatt Hong Kong
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Summary

We are inviting passionate, energetic and devoted talents to join our dynamic team.

What you will do:

  • Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards
  • Responsible for full spectrum of duties, including greeting guests, ensuring a seamless check-in and check-out procedures for guests, handling enquiries and complaints professionally
  • Engage in heart-felt and genuine conversation and promote loyalty
  • Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Qualifications
What you should have:

  • Preferably with a relevant degree or diploma in Hospitality or Tourism management
  • Preferably with 1 year of working experience in service industries
  • Good communication skills and high proficiency in language skills
  • A great team player who is customer-oriented, attentive and hospitable

 

Application Details:

What we offer:

  • Care: A supportive and caring environment where diversity and inclusion are embraced.
  • Development: Immense learning opportunities to equip and grow yourself.
  • Well-being: Prioritize well-being and bring positivity at work and in life.

You are welcome to join our Recruitment Day as follows:
You are welcome to join our Walk-In Recruitment Day as follows:
Date: Every Wednesday (Except Public Holidays)
Time: 2PM to 5PM
Venue: Human Resources Office, Grand Hyatt Hong Kong

Interested applicants please bring along your resume with a passport photo and meet us at the above time.

For more information, please contact the Human Resources Department at 2584-7002 / WhatsApp 9867-5133  / facsimile: 2802-0068.

More Information

Job ref no.HON004171
SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
Job Function
Location
  • Wan Chai
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
  • F.5- F.7 or DSE
Overview

With its iconic Victoria Harbour view as the backdrop, Grand Hyatt Hong Kong is the PLACE for celebrations. Set to indulge guests looking for grand moments, the hotel offers the glamour of luxury travel, captivating event experiences, and diverse dining options. Located in the vibrant Wan Chai district, this urban oasis features extensive facilities and impeccable service.