Sports & Leisure Officer (Magic Valley)
Job ref no.: 20014602
Posted on 5d ago
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Sports & Leisure Officer (Magic Valley)
The Hong Kong Jockey ClubAI翻譯由
提供，內容如有歧異，請以原文為準。
提供，內容如有歧異，請以原文為準。Job Highlights
- Degree or Diploma in Recreation and Leisure
- 3 years’ experience in the leisure or recreation
- Excellent communication skills
Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.
The Job
You will:
- Delivering experiences and touchpoints for a unique customer journey.
- Engaging with members during Clubhouse operation hours.
- Managing a team of people whose priority is service excellence and Members’ engagement.
- Provide administrative support while being actively involved in the day-to-day operations of the Recreation Department. Ensure maximum Members satisfaction and adherence to standards required by the Club.
- Assist supervisor in planning, promoting and organising sports and recreation activities in the Clubhouse. Oversee the operation and maintain the standards of the sports and recreation equipment.
- Review the profitability and success of each activity scheduled with supervisor. Maintain accurate records in all aspects of the activities for future reference and improvement actions.
- Provide courteous and professional services at all times when handling Members' enquires and complaints.
- Work in close coordination with supervisor to ensure smooth operations of the recreation and changing rooms facilities pertaining to the daily operating supplies of guest amenities, laundry and bath towels. Monitor and control lockers and locker keys, including proper follow-up with lost locker keys.
- Arrange for systematic and accurate input of Members’ charges in facilities usage and programmes. Prepare the monthly sales statement and facilities usage statistics.
- Assist in the operation of the various recreational outlets in line with the needs of the Recreation Department as required.
- Provide support to the Sports and Leisure Co-ordinators and Sports and Leisure Attendants in serving Members and their guests for check-in and checkout of the changing rooms, facility reservation and general administration center around the reception counter. Enforce HKJC bylaws in an effective and professional manner.
- Ensure that all facilities in the changing rooms are properly maintained, report and follow up all matters arisen that may reasonably affect the changing rooms’ users and normal operations, such as emergency break-down of sauna, toilet flush system, and that lost items are handled following the established "Lost and Found" procedures.
- To assist in promoting various programmes, facilities and services of the Clubhouse and report any irregularities.
- Perform any other related duties as and when assigned by supervisor.
About You
You should have:
- A Degree or Diploma in Recreation and Leisure Management or related disciplines.
- A minimum of 3 years’ experience in the leisure or recreation fields.
- Strong in leadership, excellent interpersonal skills with initiatives to interact with customers and staff.
- Excellent communication skills in both English and Chinese.
- Hands-on experience in MS Office applications.
Terms of employment
The level of appointment will be commensurate with qualifications and experience.How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:
Fax: 2966-5770
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
Skills
More Information
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| Salary | N/A (Search your salary info in  ) |
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Overview
Founded in 1884, The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling.In 2021/22, the Club returned a total of HK$33.6 billion to the community. This included HK$27.0 billion to the Government in duty, profits tax and Lotteries Fund contributions and HK$6.6 billion in approved charity donations. The Club is Hong Kong's largest single taxpayer and one of the city's major employers. Its Charities Trust is also one of the world's top ten charity donors. The Club is always "riding high together for a better future" with the people of Hong Kong.
香港賽馬會（「馬會」）成立於1884年，是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券，以及慈善及社區貢獻的獨特綜合營運模式，創造經濟及社會價值，並協助政府打擊非法賭博。2021/22年度，馬會回饋社會共336億港元，當中包括透過各項博彩稅、利得稅及獎券基金撥款，向政府貢獻270億港元，以及已審批慈善捐款66億港元。馬會是全港最大的單一納稅機構，也是香港主要僱主之一，其慈善信託基金位列全球十大慈善捐助機構。馬會將繼續與香港市民「同心同步同進 共創更好未來」。