The Pacific Insurance Co., Ltd. invites application for the post of Assistant Manager of Claims Department .

Job Description

• Promptly handle first and third party claims;
• Seek verification from stakeholders to ensure delivery of a focused claims service;
• Supervise the claims team in daily claims operation, enquiry and continuous claims process improvement;
• Assist manager in preparation of management reports and make improvement in claims operation efficiency and service quality;
• Develop claims handling strategy to ensure that appropriate reserves are set up with due investigations conducted and appropriate specialists engaged;
• Review company policy to determine coverage or liability for new claims;
• Ensure legal compliance, adherence to claims processes, and timely payments;
• Facilitate the settling of complex claims and process related paperwork; and
• Ad-hoc duties as assigned by manager.

Requirements

• Degree Holder in insurance discipline or with relevant professional qualification such as ANZIIF / ACII;
• At least 5 years’ work experience in handling general insurance claims preferably in motor and Employees’ Compensation claims;
• Good negotiation and communication skills;
• Good command of written and spoken English;
• Independent, self-motivated, strong problem-solving and strong analytical skills;
• Proficient in MS Windows & Office operations; and
• Immediately available is highly preferred.

We offer 5-day work, discretionary bonus, medical benefits, retirement fund, etc. Interested candidates please send your resume with salary expectation by clicking Apply Now button at the bottom of the advertisement.

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