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Guest Relation Officer

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Guest Relation Officer

M2R Investment Limited
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Working Location:
Art Piece - Causeway Bay Branch (Beauty and Lifestyle Service Floor)
We provide diversified services from head to toe including yoga, pilates, spa, medical beauty.

 

Key Responsibilities:

  • Responsible for customer service, ensure frontline services in upmost standard and maintain a good relationship with our guest.
  • Handle daily operations such as general enquiry (phone / email), check in / check out, booking etc.
  • Perform other duties/ad hoc projects as assigned.


Requirements:

  • 1 year working experience in hospitality / tourism / hotel / customer service or related service industry
  • Knowledge of booking system and cashier experience is preferable.
  • Cheerful, customer-oriented, well-organized with excellent interpersonal skills.
  • Good written and conversational skills in both Chinese (Cantonese and Mandarin) and English.
  • Immediate available is preferred.
  • Candidates with more experience will be considered as Senior Guest Relation Officer/ Guest Relation Supervisor


We offer
**Subject to change

  • Conveniences working location, next to MTR station (3 mins)
  • Fine and elegant working environment
  • Public Holiday
  • Attendance bonus
  • Incentive package 
  • Discretionary year end bonus
  • Staff Discount in service center and beauty salon
  • Career growth opportunities and training
  • Medical and Dental
  • Annual Leave


Interested parties please send your full resume in full confidence with current & expected salary and photo to Human Resources Department by clicking Apply Now.

The information provided will be treated in strict confidence.  All personal data of unsuccessful applicants will be destroyed after the recruitment purpose.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Causeway Bay
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year
Education
  • N/A

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