We offer

• Superior remuneration and benefits
• Medical benefits
• Annual bonus
• Travel benefits
• F&B discounts
• Inclusive workspace
• Flexibility at the workplace
• Fast growth opportunities

Who we are looking for?

We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team, who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.

What will you do?

• To handle all guest inquiries and deliver up-to-standard service
• To perform and respond for accurately processing reservations with details, checking availability, and confirming the booking in the reservations system
• To provide excellent customer service following the Hotel’s standards in all emails and phone calls
• To raise and communicate with the team and other departments for any special guest arrangement and request
• To familiarize the information on the Hotel’s facilities, amenities, service, and standard
• To follow and implement the hotel’s strategies
• To perform any other ad hoc tasks, reports, and duties assigned by the supervisor
• To work on shift and be flexible about working on weekends or public holidays

Knowledge and skills

• Certificate / Diploma or above education qualification in Hotel Management, Business Administration, or related field
• Fresh graduates with passion are also welcome
• Relevant experience in the reservations / front office is preferable
• Fluent in English and Mandarin
• Proficiency in Microsoft Office software: Word, Excel and PowerPoint. Knowledge of Opera Cloud is an advantage