Our client, a reputable entity in the Insurance industry, is looking for two (2) experienced User Experience (UX) Designers to join their Information Technology department on a contract basis. This is an excellent opportunity to play a critical role in shaping the user experience for industry-leading operations projects.

Our client, a reputable entity in the financial industry, and they are looking to hire a experienced User Experience (UX) Manager to join them to work on a transformation project. This is an excellent opportunity to play a critical role in shaping the user experience for industry-leading operations projects.

Requirements

• Proficiency with tools: Figma, Sketch, InVision, Illustrator, Photoshop, InDesign and other design/ prototyping tools.
• Ability to visualize the problem in sketches, illustrations or conceptual diagrams
• Ability to translate research findings into actionable insights that tangibly show business value
• Ability to find insights, patterns, trends and commonalities on research findings and data

Main Responsibilities

• End to end ownership of Customer Experience initiative supporting key business programs
• Participate, facilitate and deliver research delivery on user groups such as Advisors or Clients to drive better insights for design execution
• Use wireframes, prototypes, service design blue prints, mocks to communicate interaction and design ideas
• Leverage data /insights to inform business requirements and use cases for CX initiatives and to support local change management / adoption as platform solutions come onboard

Other Responsibilities

• Ensure deliverables and systems comply with all applicable standards and guidelines
• Perform other responsibilities and duties assigned by managers to meet business objectives
• Proactively get updated of the latest digital implementation and drives for implementation
• Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements
  
  
  

Desired Skills and Experience

Education & Experience

6-10 years for more senior position
Preferably with knowledge on Insurance industry
Minimum of 5 years of relevant professional experience driving creative strategy and execution for digital products

Requirements

Proficiency with tools: Figma, Sketch, InVision, Illustrator, Photoshop, InDesign and other design/ prototyping tools.
Ability to visualize the problem in sketches, illustrations or conceptual diagrams
Ability to translate research findings into actionable insights that tangibly show business value
Ability to find insights, patterns, trends and commonalities on research findings and data
Ability to leverage insights and data as part of a decision-making or recommendation process

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