Roles and Responsibilities :

Provide support on production print solution implementation and on-going support

• Deploy Color Production Printing solution and provide on-going system maintenance on deployed system to customers.
• Configure system, provide training to operation, provide technical support and trouble-shooting support, and backup plan to ensure production system is with high availability
• Liaise with regional teams and external vendors to ensure Service Level Agreement (SLA) are met.
• Prepare and update technical documentation such as administration and user guides.
• Perform technology research for continuous improvement.

The Person

• Higher Diploma / Degree in Computer Science, Information Technology, Engineering
• 5 years or more experience in technical support & with customer facing support experience.
• Proficiency in Microsoft Windows/Server or Macintosh OS support
• Know-how in ‘Prepress’ , ‘Digital Printing’ and ‘Desktop Publishing’ will be an advantage
• Sense of Urgency and accuracy of work
• A team player but can work independently in addressing critical production incident.
• Candidate with more experience will be considered as Senior System Specialist.

Securities Responsibilities

• Ensure compliance with FUJIFILM Business Innovation Information Security Rule, Policies and procedures at all time.
• Responsible for maintaining security of all FUJIFILM Business Innovation information entrusted to and not limiting to proper classification & handling of FUJIFILM Business Innovation documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FUJIFILM Business Innovation Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

We offer career prospect, attractive remuneration and fringe benefits including but not limited to the followings:

• 12 days' annual leave
• Hybrid Working
• Blissful leave of maximum 25 days per year (including birthday leave, wedding anniversary leave, children graduation leave, volunteer leave, pet healthcare leave, home purchase, etc)
• 5 - 5.5 days work week (Sat alter.) & bank holiday
• Clinical, hospitalization and dental insurance

To discuss this opportunity further, please send your full resume, current and expected salary to the HR Department.

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided will be treated in strict confidence and used for recruitment purposes only. Applicants not hearing from us within six weeks may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after six months.