Responsibilities:

• Engage with business stakeholders to understand business needs and the use of data within Council operation processes and systems.
• Conduct requirements elicitation, collection and validations activities using different techniques include user interviews, requirement workshop, document analysis, surveys, business process descriptions, use cases, scenarios, workflow analysis etc.
• Work closely with product owner to manage backlog, story refinement, sprint planning and other agile activities to support the delivery of the products.
• Identify business opportunities for efficiency improvements in business operations/ process and business insights extraction by leveraging data analytics.
• Assess, evaluate, and communicate potential software solution to stakeholders and ensure solution design meet desired business objectives.
• Assist in planning, coordinating, and conducting project related activities along the entire software development life cycle.
• Communicate changes to impacted business users of different departments, including plan and manage changes in processes, operations, and systems.
• Lead and manage testers to perform User Acceptance Test for the software solution project.
• Perform business analysis and feasibility study for new initiatives.
• Prepare and maintain knowledge base, systems / applications related documentation, training materials and operation manuals.
• Develop training program and communication plans to improve user adoption and effectiveness of relevant solutions and system.

Requirements:

• Bachelor’s Degree or higher education in Business Management, Computer Science, Information Technology, or related area
• A minimum of 5 years of experience working in delivering and managing software development projects
• Strong learning capability on new business knowledge, business processes and methods.
• Strong business analysis skill including elicitation for functional & non-functional requirements, requirement management and traceability, stakeholder management, communication & facilitation skills.
• Experience in Agile & Waterfall project methodologies and related tools adoption
• Good knowledge in business intelligence/ data analytic tool such as Adobe Analytics, Google Data Studio is an advantage.
• Good team player with good communication and interpersonal skills
• Self-motivated with a strong sense of responsibility and good problem-solving skills
• Good command of spoken & written English and Chinese
• *Candidate with more experience will be considered as Business Analyst Manager

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