Responsibilities:

• Responsible for assisting the respective Team Head to monitor the respective service operations and ensuring the daily operations are in accordance with the statutory requirements and the Bank’s standard procedures.
• Upkeep the image of the Bank by maintaining proper operation of facilities; namely security, cleaning and property management
• Supervise in-house and out-sourced subordinates to provide all-rounded facilities services support and improve work quality and service level
• Identify and prevent risk & hazards, take corrective action and investigate incident
• Process budgeting in ensuring adequate resources to support the facilities and services provided to customers
• Act as the Subject Matter Expert (“SME”) in supporting the tendering/purchasing stipulation in accordance with the Bank’s requirement
• Maintain proper record of all related activities required by the Bank and/or relevant regulatory authorities
• Work closely with all business units and customers to identify problems and obstacles and develop resourceful solutions to ensure the effectiveness of facilities and services provided to customers
• Participate in property management and facilities management development projects and perform various project management tasks to support leasing activities.
• Establish and implement new approaches, systems, structures and methods to facilitate subordinates to manage all related processes and procedures in high quality standards to cope with changes effectively and efficiently
• Coordinate the development and formulation of policies, guidelines and strategies to address long-term customer and stakeholder needs and concerns
• Develop team members and inspire them to attend respective trainings to improve themselves both personality and professionally
• Assist supervisors to identify problems and obstacles and develop resourceful solutions proficiently and creatively to ensure the effectiveness of services provided
• Comply with all applicable regulations, rules codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work

Requirements:

• University graduate, preferably major in Facilities Management, Property Management, Business Administration, Engineering or equivalent; OR
• Preferable 3-5 years in supervisory position cover the following:
• Sound knowledge in business operations and able to prepare and interpret financial budgets;
• Sound knowledge of facilities management / property management and able to lead a team to ensure excellent facilities management services provided;
• Good understanding of relevant regulations, policies, procedures, practices and rules;
• Strong leadership and problem solving skills
• Highly independent with ability to interact with multi-cultural teams
• A very good team player with good communication skills and risk awareness
• Good PC skills in MS Office including Word, Excel and PowerPoint
• Possess recognized professional membership of IFMA, HKIFM, RICS, CIH, PMSA, HKIH or relevant qualifications equivalent is an advantage
• Proficient in both written and spoken English and Chinese; sound Putonghua is preferable

Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=4730&PostingSeq=1 or by clicking the Apply Now button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.