What you'll be doing?

• Handle customer enquiries, from incoming call, outbound call and email, on various banking products and banking services
• Handle requests from customer including but not limited to Corporate banking services and products etc.
• Perform account maintenance service after successful customer’s authentication over phone.
• Provide administrative support to the team as assigned.

Requirements

• Form 5 or above with full cert in HKCEE / DSE
• 1 year of experience in banking industry is preferred
• Good knowledge in PC application like MS Office
• Proficiency in Cantonese, Mandarin and English
• Detail-minded and customer service-oriented
• Good communication skill and telephone manner
• Able to work under pressure
• A strong service mindset, with the ability to take ownership, in providing excellent service to customers.

Why you should consider this opportunity:

We offer attractive remuneration package with fringe benefits to right candidates. such as:

• 5 days work week
• Performance bonus
• Medical insurance (Including Spouse & Children)
• Life Insurance
• Birthday leave & family leave

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.