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Guest Service Agent - Ying'nFlo, Wesley Admiralty

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Job ref no.: 390200940-20211478
Posted on 3d ago
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Guest Service Agent - Ying'nFlo, Wesley Admiralty

CORDIS, HONG KONG (formerly Langham Place, Mongkok, Hong Kong)
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    • Job Highlights

    • Hotel Front Office Operations
    • Admiralty | 5-day Work Week
    • Fresh Graduates are Welcome
    About Langham Hospitality Group

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

    LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

    Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

    Job Summary

    • Handle daily Front Desk operation including check-in/out services
    • Provide efficient and courteous service at the Front Desk
    • Handle guests’ enquiries in a professional manner

    Job Requirements

    • Minimum 1 year customer service experience preferably in hospitality industry
    • Excellent communication and interpersonal skills
    • Presentable, outgoing, independent and a good team player
    • Good command of both spoken and written English and Chinese
    • Shift duty is required

    Please send your full resume including salary expectation and availability to the Human Resources Department.

    YING’nFLO, WESLEY ADMIRALTY, HONG KONG
    22 Hennessy Road, Wan Chai, Hong Kong

    Tel: (852) 3552 3072
    Fax: (852) 3552 3079

    For more information about Ying'nFlo, Wesley Admiralty, please visit: https://www.yingnflo.com/en/

    (Personal data collected will be treated in confidence and for recruitment purposes only)

     

    If you are the person we’re looking for, please contact us immediately.

    Please send your resume to [via CTgoodjobs Apply Now]; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/.


    Personal data collected will be treated in confidence and used for recruitment purposes only.


    CORDISHOTELS.COM/HONG KONG
    555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
    T (852) 3552 3193
    F (852) 3552 3079
    WhatsApp (852) 6398 6400


    Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

    Skills

    More Information

    Job ref no.390200940-20211478
    SalaryN/A (Search your salary info in SalaryCheck)
    Benefit
    • 5-day week
    • Compassionate leave
    • Dental plan
    Job Function
    Location
    • Admiralty
    Work Model
    • On-site / At the workplace
    Industry
    Employment Term
    • Full-time
    • Permanent
    Experience
    • 1 year - 6 years
    Career Level
    • Entry level
    Education
    • Degree
    • Asso. Deg or High Dip
    • Diploma or equivalent
    • F.5- F.7 or DSE
    Overview


    ABOUT CORDIS, HONG KONG

    Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart” and with that, we offer genuine heartfelt service.
     

    OUR MISSION
     

    Standing tall at the heart of it all, embracing and enhancing Mongkok to create authentic experiences.


    OUR WINNING ACCOLADES

    MICHELIN-starred Ming Court, Hong Kong & Macau MICHELIN Guide, 2009-2024
    Cordis, Hong Kong, TripAdvisor Travellers’ Choice Award, Best of the Best 2024
    Chuan Spa, Travel + Leisure Luxury Awards Asia Pacific 2023, Best Hotel Spas in Hong Kong, 2023
    Cordis, Hong Kong, EarthCheck Platinum Certification, 2023

     

    SUSTAINABILITY

    Adhere to the company's Sustainability policies & environmental management system procedures for departmental operations under ISO 14001:2015 and EarthCheck standards and guidelines.