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I.T. Support / Helpdesk Support Officer

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I.T. Support / Helpdesk Support Officer

NTK Academic Group Limited

Job Highlights

  • Diploma in Computer Science, IT or related
  • 1st tier help desk
  • Fresh graduates are welcome

Job Responsibilities

  • Provide desktop support and resolve technical issues from internal parties / colleagues
  • Monitor and maintain server, network, telephone and internet services
  • Monitor IT asset inventory
  • Coordinate with internal and external parties including external vendors for the Company's IT projects
  • Perform ad hoc duties as assigned

Essential Qualities

  • High diploma or above in related discipline
  • Good knowledge of IT systems and applications
  • High integrity, pro-active, independent and willing to learn
  • Good communication and interpersonal skill 
  • Immediately available is highly preferred
  • Fresh graduates are also welcome

What We Offer

  • 5-day work week in a vibrant and multicultural work environment
  • Unique opportunity to work under an expanding brand with more than 25 years of legacy
  • Comprehensive training and professional development program
  • Career advancement opportunities in a market leading organisation
  • Medical benefits (in-patient and dental) and monthly wellness sponsorship for leisure activities
  • Competitive remuneration package 

Interested candidates should visit our recruitment page (https://ntk.edu.hk/about-us/work-at-ntk/employment-application-form/)  to submit their application and CV. 

Note: Shortlisted applicants will be invited to interview by HR staff and interview details will be confirmed by NTK official email.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Location
  • Causeway Bay
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent
Overview

Established in 1996, NTK Academic Group is a registered school and leading educational service provider in Hong Kong. We specialize in academic tuition for students following international and local curricula, standardized test preparation, and educational planning and consultation services. W

Established in 1996, NTK Academic Group is a registered school and leading educational service provider in Hong Kong. We specialise in academic tuition for students following international and local curricula, standardised test preparation, and educational planning and consultation services. We are also a fast growing publisher with over 40 study guides published. NTK has the largest full-time teaching faculty among learning centers in Hong Kong. We are also an official ACT test center and an Edexcel Academic Partner Center.

We believe that academic success depends on good teaching, which we ensure via our commitment to education. Over the years, our teachers and education consultants have helped countless students achieve admissions to elite schools and universities around the world.

e are also a fast growing publisher with more than 40 study guides published. NTK has the largest full-time teaching faculty among learning centers in Hong Kong. We are also an official ACT test center and an Edexcel Academic Partner Center.

We believe that academic success depends on good teaching, which we ensure via our commitment to education:

• Small group and individual study to encourage teacher-student interaction and full student engagement
• Qualified teaching staff
• Professional and continuous learning feedback
• Unsurpassed learning environment

Over the years, our teachers and education consultants have helped countless students achieve admissions to elite schools and universities around the world.