Background:

 

CTF Life is looking for a Digital Lead to join us in our Digital Transformation journey to create, manage and enhance successful digital products that 1) improve operation efficiency, 2) increase customer satisfaction and 3) drive business growth. This Digital Lead plays a crucial role in the development and management of our digital products and services as well as serving as a cornerstone to build our future collaboration model across the organisation.

 

Our ideal candidate encourages an environment that promotes change, customer centric, excellence, innovation, and teamwork.

 

What the role is?

• Serve as a change agent to drive enterprise wide digital, core and workforce transformation that aligns with corporate’s and Digital & Technology’s (D&T) strategy.
• Promote, create and sustain a model for one-team collaboration across the organization (HK D&T, HK business and SZ IT hub) to operate BAU and project delivery.
• Partner with leadership team members and business stakeholders to create and execute transformation and change management strategies. Focus on identifying opportunities in the Life Operation domain, defining initiatives and roadmap with business stakeholder to support their strategy.
• Build and manage a highly efficient cross-functional team to support priority projects and initiatives such as Ease of Doing Business, New Business Transformation, Claims Transformation, One Digital Service Platform, and many more.
• Manage a cross-functional team to define product roadmap, business case preparation, feature grooming, prioritization, solution design, development, testing, release management, go-to-market, change implementation, post-launch support, analysis and retrospective.
• Understand industry trends, business strategies and OKR, and translate objectives into solutions and innovations to achieve target business benefits.
• Oversee planning, execution, and delivery of projects, ensuring timely, quality delivery, and within budget. Manage, mitigate, and resolve risks and issues.
• Identify and drive team efficiency improvements.
• Promote a growth mindset and change culture within and across teams.

 

What we look for?

• Bachelor’s degree or equivalent in Business, or Information Management
• 10+ years of digital product management, digital transformation experience, and delivery experience
• Minimum 5-years of experience in the financial or insurance industry, preferably with experiences in Life Operations
• Proven experience in end-to-end digital product management and product delivery, preferably in financial or insurance products
• Strong strategic vision and innovative mindset. Always think outside the box
• Strong interpersonal skills with people up, down and across
• Strong team player with ability to build and maintain strong relationships
• Self-motivated and outcome driven
• Fluent in verbal and written Mandarin, Cantonese, and English

 

Write to us with your resume, expected salary and contact phone numbers to: Human Resources Department, Chow Tai Fook Life Insurance Company Limited, 15/F NEO, 123 Hoi Bun Road, Kwun Tong, Kowloon or fax to 2836-5365 or click Apply Now.

Please visit our Website at www.ctflife.com.hk="">https://www.ctflife.com.hk/ for Company information.

Personal Information Collection Statement

At Chow Tai Fook Life Insurance Company Limited (“the Company") we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance (“the Ordinance").

The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.

Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.

Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.