Background:

CTF Life is looking for a Digital Product Owner to join us in our Digital Transformation journey to creating successful digital products that supports our Partnership Distribution department to drive business growth. This role plays a crucial part in the development and management of digital products, this role also acts as a bridge between business stakeholders and digital teams, and serves as a change agent for digital adoption. Our ideal candidate encourages an environment that promotes change, customer centric, excellence, innovation, and teamwork.

What the role is?

• Serve as a change agent to partner with business stakeholders to define roadmap for the next generation of our iPartner platform, a strategic digital product for our brokerage partners for engagement, pre-sales, sales, servicing activities, and many more.
• Function as a liaison to Business, Digital and Technology teams to gain a broad understanding of industry trends and innovations, and their impact on technology.
• Support the OKR of business sponsors, translate business strategies and objectives into digital solutions and capabilities.
• Lead a cross-functional scrum team to deliver priority projects and initiatives defined for the Partnership Distribution business.
• Lead the scrum team to define product roadmap, business case preparation, feature grooming, prioritization, solution design, development, testing, release management, change implementation, post-launch support and analysis.
• Embrace and support a one-team culture with our offshore Digital and Technology team (SZ IT Hub)
• Ensure operation quality of digital solutions for the Partnership Distribution business
• Act as a digital ambassador and encourage digital adoption within the organization and across external distribution partners
• Engage with Partnership Distribution business (sales managers, etc.) and possibly brokerage firm partners to conduct cocreation session to shape the direction of digital solutions, and provide training and support to facilitate digital adoption
• Proactive in tracking and monitoring digital adoption, get feedback, identify pain points, and turn them into improvement actions
• Responsible for stakeholder management, expectation management, vendor management

What we look for?

• Degree holder in Business or Information Management 
• 6+ years of digital product management, digital transformation experience
• Minimum 3 years of experience in insurance industry, preferably in distribution channels
• Proven experience in end-to-end digital product management and product delivery, preferably in insurance or financial products
• Proven experience in data analyse; and using data to drive digital adoption
• Innovative mindset, always think outside the box
• Strong interpersonal skills with people up, down and across
• Strong team player with ability to build and maintain strong relationships
• Self-motivated and outcome driven
• Familiar with more agile ways of working
• Strong communicator. Fluent in Mandarin, Cantonese and English

Write to us with your resume, expected salary and contact phone numbers to: Human Resources Department, Chow Tai Fook Life Insurance Company Limited, 15/F NEO, 123 Hoi Bun Road, Kwun Tong, Kowloon or fax to 2836-5365 or click Apply Now.

Please visit our Website at https://www.ctflife.com.hk/")" style="text-decoration:underline; cursor: hand; cursor: pointer;">https://www.ctflife.com.hk/ for Company information.

Personal Information Collection Statement

At Chow Tai Fook Life Insurance Company Limited (“the Company") we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance (“the Ordinance").

The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.

Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.

Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.