Job Description We are looking for a Senior Administrator, Sales Operations to be part of our dynamic team.

To complement Sales to manage key account, support Order-to-Cash (O2C) fulfilment and handle daily delivery and installation operations. High demand on cross functional collaboration and sales analytical to achieve business targets.

THE JOB 

• Collaborate closely with retail sales team to provide administrative and operational supports on key accounts with accountability-driven mindset
• Manage the full lifecycle of retail sales documents, including sales orders, inspections, deliveries, installations, and invoicing to ensure seamless daily operations
• Coordinate with the supply chain team and service partners to facilitate smooth delivery and installation processes for retail customers
• Assist with accounts receivable and cash collection activities
• Handle customer inquiries and complaints via phone, email, or other channels, and promptly follow up with appropriate solutions  
• Partner with the Retail Sales Manager to support assigned projects and tasks, contributing to the delivery of innovative retail solutions.

THE PERSON 

• Higher Diploma holder in Supply Chain / Logistics / Operation Management or related discipline with at least 3 years of experience. Less experience are also welcome
• Familiarity with retail sales processes and a keen interest in providing quality customer service
• Strong administrative and operational skills with a customer-centric approach
• Proficient in managing sales documentation and coordinating with cross-functional teams
• Collaborative mindset and the ability to work effectively as part of a sales operations team
• Knowledge of SAP is an advantage, not a must.  
• Proficiency in both spoken and written English and Chinese

We offer a competitive remuneration package in addition to a 5-day work week to the right candidate.

PLEASE APPLY to BSH Home Appliances Limited by sending your full resume with present & expected salary and available commencement date via " Apply Now ".

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