Responsibilities:

Provide quality customer services to clients in a professional manner and accordance with all group standards.

Work with a team of customer servicing and operations staff in providing full support to clients’ inquiries and instruction execution.

Execute trading orders for clients.

Handle clients on-boarding, on-going account maintenance, and business processing related document checking and execution.

Developing and retaining relationships with potential customer.

Identifying  needs of clients in order to enhance client satisfactions. 

Handle inquiries from the frontline and internal departments.

Perform other ad hoc duties as assigned.

Requirements:

University graduates in any business-related disciplines.

Minimum 2 years of customer service working experience in the securities brokerage firm.

License holder of SFC Type 1 and Type 2 is an advantage.

• Fund operations experience is preferable.

Positive attitude and strong problem-solving skills with great attention to accuracy and detail.

Customer service-oriented, a good team player with good communication skills, and a strong sense of responsibilities.

Proficient in written and spoken in Cantonese, English, and Mandarin.

Immediate availability will be highly preferred.

Personal data collected will be used for recruitment purpose only.

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