Responsibilities:

Leadership and Team Management

• Lead and manage a team of IT professionals, including IT consultants, analysts, and project management staff.
• Foster a collaborative and high-performance team culture.
• Provide mentorship and growth opportunities for team members.

IT Planning and Execution

• Support business to formulate IT strategy for sales and marketing solutions in alignment with business goals.
• Identify and prioritize initiatives to enhance sales and marketing capabilities through technology.
• Manage the team resource plan to support the system implementation plan.
• Support the Procurement team in selecting the right software vendor at a reasonable price.
• Oversee the implementation of new systems and enhancements to existing systems.

Stakeholder Management

• Collaborate with sales and marketing stakeholders in different regions to understand business needs and convert them into appropriate IT solutions.
• Ensure effective communication and alignment between IT and business stakeholders.
• Manage business expectations and deliver high-quality solutions during project execution.

Project Management

• Lead and manage project preparation work from implementation vendor selection (including bidding) to project kick-off.
• Lead and manage IT projects related to sales and marketing solutions from inception to completion.
• Develop project plans, allocate resources, and monitor project progress.
• Manage internal project resources or vendor resources during project execution.
• Ensure projects are delivered on time, within scope, and within budget.

System Development and Support

• Oversee the design, development, and maintenance of sales and marketing systems, including sales digital solutions (such as SFA, CRM), marketing digital solutions and corresponding interface with SAP and other systems.
• Ensure systems are reliable, scalable, and secure.
• Provide technical guidance and support to the team and business users.

Continuous Improvement

• Set up a system maintenance plan and process to ensure issues reported by users are resolved on time.
• Identify opportunities for process improvement and increased efficiency.
• Stay current with industry trends and emerging technologies in the sales and marketing area.
• Implement best practices and innovative solutions to enhance sales and marketing operations.

Requirements:

• Bachelor’s degree in IT, Information Systems, Business Administration, or a related field. Master’s degree is a plus.
• Minimum of 12 years’ experience in Digital/IT, with at least 5 years of solid experience in implementing and maintaining sales digital solutions (such as SFA, CRM) and marketing digital solutions, with a proven track record.
• Minimum of 3 years’ team management experience.
• Work experience in a mid to large-sized global company.
• Experience in implementing or supporting SAP S/4 HANA is an advantage.
• In-depth knowledge of sales and marketing processes and technologies, particularly in sales digital solutions (such as SFA, CRM) and marketing digital solutions.
• Strong leadership and team management skills with a minimum of 3 years’ experience.
• Excellent communication and interpersonal skills.
• Ability to build strong relationships with business stakeholders.
• Strong analytical and problem-solving skills.
• Proficiency in project management tools and methodologies.
• Knowledge of sales digital solutions (such as SFA, CRM), marketing automation, and other relevant technologies.
• Experience with SAP S/4 HANA is an advantage.
• Vendor management skills, including managing solution vendors and implementation vendors.
• Strong teamwork ability.
• Proficiency in English and Chinese (Cantonese and Putonghua).

Certifications

• Project Management Professional (PMP) or equivalent certification is a plus.
• Relevant IT certifications (e.g., ITIL, Hybris, Salesforce) are a plus.
• S/4 HANA SD module PA Certification is a plus.

We offer competitive salary package and attractive fringe benefits including life insurance, medical and dental to the right candidates. We also offer free lunch and free shuttle bus service.

Interested parties please click Apply Now to submit your application including expected salary and contact information.

For more information, please visit our website at https://corporate.lkk.com.

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