Job Overview

We are seeking a highly skilled and motivated Junior Routing Specialist in Bucharest, Bucharest (Hybrid), to join our dynamic team in the A2P SMS industry. As a Junior Routing Specialist, you will play a crucial role in overseeing the daily operations in optimizing and managing the SMS routing infrastructure, ensuring high-quality, cost-efficient message delivery. You will work closely with internal teams and external carriers to monitor traffic, resolve issues, and implement strategic routing solutions to maximize the effectiveness of our messaging services.

Job Responsibilities

Assist in the configuration and management of SMS routing
Monitor SMS traffic and performance, ensuring smooth and efficient message delivery
Troubleshoot and resolve routing issues to ensure high-quality service
Communicate effectively with other stakeholders to optimize the routing strategy
Provide support in analyzing data, route optimization, performance trends, and potential areas of improvement
Manage all daily trading activities with your customer base, including pricing, SID registration, routing and testing requests, and similar
Demonstrate professionalism to ensure customer satisfaction

Required Skills and Qualifications

Bachelor’s degree or equivalent experience in a relevant field.
At least 1 year of experience working in the A2P SMS industry or with telecom-related services
Ability to work independently and in a team environment
Good communication skills
Problem-solving skills and proactive approach to challenges
Knowledge of Microsoft Office tools (especially excel)

Nice to have

Familarity with SMS protocols (SMPP
Strong analytical skills with attention to detail in monitoring and reporting
Proficiency with routing platforms, monitoring tools, and troubleshooting software used in the SMS industry

About Vox Solutions

Vox Solutions is a visionary company led by a single founder, currently leading the way in flashcall and telecom carrier services, transforming the way businesses communicate, authenticate, and connect. As a hyper-growth company, Vox Solutions achieved over 50% YoY revenue growth last year and is aiming to reach $100M+ revenue this year. With a capitalization of $70M, Vox Solutions is seeking a large round of funding of over $100M in the coming year to accelerate its expansion.

VOX’s cutting-edge technology and dedicated customer service team ensure that telcos and enterprises maintain secure, fast, and reliable connections while protecting their networks. VOX’s promise of a hassle-free experience and superior customer support enables telcos and enterprises to focus on success.

Joining Vox Solutions offers the opportunity to work with the industry’s leading technologies and help them stay ahead and continue to innovate with a comprehensive suite of flashcall and telecom carrier services. Vox Solutions is highly committed to providing its employees with a dynamic, forward-thinking work environment, competitive compensation and benefits, vacation and time-off packages, and stock options. This is a once-in-a-lifetime opportunity for highly ambitious individuals, as Vox Solutions plans to expand its solutions portfolio and go public in the next 3-4 years.

Join the team and help shape the future of the telecom industry!

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