Job Description

Are you ready to make a significant impact in a dynamic environment? As a Business Change Management Associate, you will play a crucial role in supporting our Commercial & Investment Bank (CIB) Finance & Business Management team. This is your opportunity to collaborate with diverse teams and contribute to the success of our business initiatives.

As a Business Change Management Associate in our Business Support Management team, you will provide essential administrative and control-focused support to our CIB businesses. You will work closely with colleagues across various levels and lines of business, including Business Management, Business Control Office, and technology partners. Your role is vital in ensuring seamless business connectivity and support.

Job Responsibilities

• Manage on/off boarding processes, including verification checks and tech access.
• Implement controls for physical access and business resiliency.
• Coordinate real estate activities like space planning and move management.
• Ensure headcount accuracy and optimize space utilization.
• Analyze operational changes and summarize data for presentations.
• Resolve day-to-day issues, including seating and data constraints.
• Handle ad-hoc requests and oversee related projects.
• Facilitate global tech initiatives and policy implementation.
• Act as a business liaison for effective delivery and controls.
• Coordinate with Offshore Hub for onboarding and tech requests.
• Oversee audit processes and ensure compliance with firm policies.
  
  

Required Qualifications, Capabilities, And Skills

• Proven track record in business analysis and project management.
• Advanced skills in MS Excel and MS PowerPoint.
• Strong technical knowledge and ability to streamline work processes.
• Excellent written and verbal communication skills.
• Ability to multi-task in a fast-paced and changing environment.
• Strong focus on delivery and results-oriented approach.
  
  

Preferred Qualifications, Capabilities, And Skills

• VBA/Macro skills are an advantage but not essential.
• Experience in managing change and implementing new processes.
• Ability to work independently and effectively in a team-based environment.
• Proficiency in Excel, PowerPoint, and Word
  
  

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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