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(Senior) Customer Service Executive (Shopping Mall - Concierge / CS Hotline)

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Posted on 23d ago
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(Senior) Customer Service Executive (Shopping Mall - Concierge / CS Hotline)

Ebro Executive Search Limited
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    • The Job
    • A Property Developer
    • Position: (Senior) Customer Service Executive
    • Responsibilities:
      • Concierge - Acting as the front-line representative. Greeting shoppers / customers. Answering customer inquiries on events and promotional campaigns. Gift redemption. Handling complaints and provide assistance to customers when needed.
      • Hotline - Answering inquiries on shopping mall facilities, seasonal events and promotional campaigns. Resolving complaints.
    • $17-23K. 5-day. Medical. Bonus

    Requirements
    • Secondary educated or above
    • Min. 1 year customer services experience preferably gained in travel / hospitality / property industry
    • Good communication skills
    • Polite, pleasant, friendly
    • Good command of Cantonese, English, Putonghua
    • Willing to work on shift.
    • More experienced candidates will be considered as Senior CS Executive.

     

    All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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    More Information

    SalaryN/A (Search your salary info in SalaryCheck)
    Job Function
    Location
    • Hong Kong > Others
    • Kowloon > Others
    • New Territories > Others
    • Outlying Islands > Others
    Work Model
    • On-site / At the workplace
    Industry
    Experience
    • 1 year - 3 years
    Education
    • N/A

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