Looking for candidate from Retail Industry

As the Senior IT Manager, this role is committed to driving innovation and operational excellence

within the technology landscape. The IT team will be led in implementing strategic initiatives

that enhance system performance, ensure data security, and support the organization's goals.

The mission is to foster a collaborative environment that empowers staff, optimizes resources,

and leverages technology to deliver exceptional value to clients and stakeholders.

RESPONSABILITIES

(Lead IT Projects+ IT Security+ IT planning+ User support)

• Lead different projects including ERP, CRM, Power BI, etc.

• Design and implementation of software interfaces

• Data cleansing and data migration (design, implement, run)

• Active role in risks assessment and cut over organization and go live

• Post go live support and enhancement

• In coordination with the Group, define and implement an IT security policy

• Ensure company data and information is well protected from IT perspective

• Data privacy regulation enforcement

• Develop, propose and budget an annual plan regarding the evolution of systems and

infrastructure (project, updates, upgrades, migrations)

• Identify IT opportunities for value creation

• Manage vendors and quotations

• Creating and updating IT policies and procedures based on industry best practices

• Managing IT budgets and expenditures to ensure that projects are completed within

time and budget constraints

• Develop and implement a ticketing system and process users’ request with the support

of the Group

• Provide staff training for IT related topics when needed

• Analyse tickets, identify problems and provide solution

• Reviewing reports from the system regularly to ensure that they are functioning properly

• Providing technical support to end users regarding the use of computer applications or

hardware products

REQUIREMENT

• Bachelor’s degree or above, major in Information System / Computer Science

• Good command of both written and spoken English and Chinese

• Minimum 10 years’ relevant experience in sizable company, experience in retail industry

is highly preferred

• Knowledge and experience in MS Dynamics F&O (AX)

• Sound knowledge in IT Infrastructure; with strong Project Management experience

• In depth knowledge of technologies covering the IT, MIS, corporate network, system

infrastructure technologies and information security.

• Proven communication and personal skills with all levels of internal/external,

technical/non-technical customers/user

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