How We support the Whole You :

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits
• Family medical plan that covers spouse and children
• Disability and life insurance
• Additional leave includes marriage leave, adoption leave, examination leave and study leave
• Staff referral bonus
• On-the-job training
• Flexible work arrangements may be available
  
  

Location: On-site

What This Job Involves

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Group Account Director.

Major Responsibilities

• Manage client related reporting, weekly, monthly quarterly
• Manage to clients SLA and KPI performance requirements
• Provide direction and leadership of the site operations teams, including effective hiring, motivation, development, training and discipline of the site operation and maintenance organization.
• Monitor workload / resources against KPI and budget constraints whilst ensuring up-time.
• Initiate and manage site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Senior Data Centre Manager.
• Provides advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Overall responsibility for all site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Co-ordinate meetings periodically with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation in accordance with approved Client/JLL procedures.
  
  

Interested? An ideal candidate would need to have the following qualifications

Required

Desired experience and technical skills

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• REW H0 (High voltage) license.
• Data Centre certification, CDCP or equivalent
• 7 - 10 years of relevant experience in engineering or constructions services.
• 3 - 5 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Excellent people skills and ability to interact with a wide range of client and vendor staff.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of reports.
  
  

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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